Assists with the development and execution of special events that promote or stimulate revenue growth.Attends marketing planning sessions, providing input, and proposing improvements to event development and VIP marketing.Generates incremental business and stimulates additional trips from loyal, premium customers via floor sales, written communication, and telemarketing.Aggressively fills special events to ensure highest theoretical attendance and maximum return on investment.Prioritizes sales activities to maintain effective balance among loyalty building, prospecting, and event sales.Addresses all issues, concerns, and complaints of premium guests on a timely basis.Grows customer share and increases gaming revenues from both slot and table customers.Maintains and establishes relationships with premium-valued gaming guests and promotes property to potential high-worth customers in order to increase trip frequency.(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

The position is called upon to interact frequently with mid- to high limit guests, and make decisions regarding extensions of complimentary services and/or goods. The incumbent is also responsible for developing and establishing relationships with Hard Rock Northern Indiana midrange gaming guests in order to encourage return visits and create guest loyalty. The incumbent in this position is responsible for developing and coordinating programs to attract and host mid- to high-limit players to ensure guest satisfaction and repeat visits.

Hard rock casino gary employment